Clear cancellation and refund rules.

Paid plans are optional. We do not charge for a paid plan until you actively select it and complete the provider checkout, where the price, currency, billing interval, automatic renewal and cancellation terms are displayed. Cancel from the billing portal or email [email protected]. Cancellation stops the next renewal; the current paid period remains available unless suspended for abuse, fraud or non-payment.

Our launch policy accepts refund requests within 7 calendar days of the first paid subscription charge. Renewal charges, extra point purchases and consumed periods are normally non-refundable, except for billing errors, provider rules or mandatory consumer rights. Nothing in this policy removes a withdrawal, conformity, refund or cancellation right that applicable law makes mandatory.

If Paddle is shown at checkout, Paddle is the Merchant of Record and may process refunds and chargebacks under its terms. Use the receipt's buyer-support channel or contact SaveKit; we will route the request to the correct party. Never send card numbers or identity documents.

Email [email protected] with the account address, order/receipt ID, plan and charge date. We aim to acknowledge requests within three business days and may verify account ownership. Approved refunds may remove unused points and paid-plan entitlements.

Nothing limits non-waivable rights under the law that applies to you. The version shown at checkout applies to that transaction unless mandatory law requires otherwise.